# DealerReach Terms of Service

Version: 1.0
Effective date: June 13, 2026

This downloadable summary mirrors the public `/terms` page. The public page is the best readable version and includes the full table of contents and all legal sections.

DealerReach is written as an Indiana-based business. These terms include Indiana governing law, cancellation-anytime language, Customer Reach Data Build disclaimers, payment processor terms, data ownership, acceptable use, confidentiality, limitations of liability, and no-guarantee language.

Important summary:

- DealerReach CRM is a SaaS subscription service and operational follow-up layer.
- DealerReach does not replace a dealership DMS.
- DealerReach can work from dealership-approved CSV or Excel exports.
- DealerReach does not guarantee sales, revenue, leads, emails, calls answered, quotes, orders, account conversion, or data completeness.
- Customer Reach Data Build is a research/data-building service, not a sales guarantee.
- Data availability varies by market.
- Emails may not be available for every account.
- Customers are responsible for reviewing data before outreach.
- Customers are responsible for calling, email, privacy, dealership, DMS/vendor, and internal compliance.
- Customers may cancel anytime unless a written order says otherwise.
- Cancellation stops future renewals and generally takes effect at the end of the current paid billing period.
- Setup, research, data build, and subscription fees are generally non-refundable once the relevant work or billing period begins unless required by law or agreed in writing.
- Payments are processed by Stripe or another payment processor. DealerReach does not store full card numbers.

For the complete Terms, visit:

https://dealerreachcrm.com/terms