1. Customer Data Ownership
Customer owns customer/dealership data provided to DealerReach. DealerReach processes Customer Data to provide and support the services.
DealerReach Legal
DealerReach Data Processing Terms
Version 1.0 | Effective June 13, 2026
These terms outline practical customer data handling for DealerReach. They are not a full enterprise DPA.
A formal DPA should be reviewed by counsel before enterprise customers.
2. Processing Purpose
DealerReach may process Customer Data for CRM operation, imports, cleanup, onboarding, support, exports, security, billing, and related service delivery.
3. Authorized Users
Customer controls authorized users and roles. Customer should remove users who no longer need access.
4. Security Measures
DealerReach should use reasonable access controls, role separation, logging, protected infrastructure, and secure handling practices for production deployments.
5. Access Controls
Production deployments should restrict access by organization, user role, and business need.
6. Audit Logs
Production deployments may track changes to account fields, notes, imports, users, billing actions, and other sensitive operations.
7. Data Export
Customer may request or use available exports subject to account status, payment, identity verification, and technical feasibility.
8. Data Retention and Deletion
Data may be retained for service, legal, accounting, security, backup, dispute, or operational reasons. Deletion may not immediately remove backup copies.
9. Subprocessors / Service Providers
DealerReach may use hosting, database, payment, storage, email, security, analytics, support, and other service providers to operate the services.
10. Data Import Responsibility
Customer is responsible for the legality, authority, accuracy, and scope of imported data.
11. Rights to Provide Data
Customer represents it has rights and authority to provide the data to DealerReach.
12. Sensitive Data
Do not provide sensitive personal data, regulated health data, payment card numbers, or other highly sensitive data unless separately agreed in writing.
13. No Card Numbers Stored
DealerReach does not store full payment card numbers. Payment processors such as Stripe handle payment method data.