1. Information We Collect
We may collect account information, dealership and business information, CRM data, imported files, Customer Reach project details, usage data, and billing-related information.
DealerReach Legal
DealerReach Privacy Policy
Version 1.0 | Effective June 13, 2026
This Privacy Policy explains how DealerReach collects, uses, shares, and protects information for the public demo site, DealerReach CRM, imports, Customer Reach Data Build services, billing, and support.
The public demo uses fake sample data. Dealership customer data should only be provided by someone with proper authority.
2. Account Information
Account information may include names, business emails, phone numbers, role/title, login details, company/dealership name, and authorized user settings.
3. Dealership and Business Information
DealerReach may collect store names, addresses, DMS system names, route information, department details, user counts, and business workflow preferences.
4. CRM Data
CRM data may include account names, business contacts, notes, statuses, owners, follow-up dates, route codes, account types, emails when available, phone numbers, addresses, and related activity.
5. Imported Data
Imported data may come from dealership-approved CSV, Excel, or other files. Customer is responsible for having authority to provide that data.
6. Customer Reach Data
Customer Reach Data Build may use publicly available or business information sources where available to research account names, phone numbers, addresses, websites, available emails, account types, and market notes.
7. Payment Information
Payment card data is handled by payment processors such as Stripe. DealerReach does not store full card numbers or raw card security codes.
8. Usage Data
We may collect technical and usage data such as pages visited, browser type, device details, IP-derived information, log data, feature usage, and error information.
9. Cookies / Local Storage
The public demo may use browser localStorage for demo-only state. Production deployments may use cookies or similar technologies for authentication, security, preferences, and analytics.
10. How We Use Information
We use information to provide the services, operate the CRM, import data, perform setup and research, support users, process billing, secure the platform, improve workflows, and communicate with customers.
11. How We Share Information
We may share information with service providers, payment processors, hosting providers, support tools, legal/compliance advisors, or as required to operate the services. We do not sell dealership CRM data as a list.
12. Service Providers
Service providers may process information for hosting, databases, payments, email, analytics, support, security, storage, or similar business purposes.
13. Payment Processor
Stripe or another payment processor may receive billing contact details, payment method details, transaction records, and related metadata under its own terms and privacy policy.
14. Legal Compliance
We may use or disclose information to comply with law, respond to legal process, enforce terms, protect rights, prevent fraud, or address security issues.
15. Data Retention
We retain information as needed for services, billing, legal, accounting, security, backup, dispute, and operational purposes. Demo browser state may be cleared by the browser.
16. Data Security
We use commercially reasonable safeguards, but no system is perfectly secure. Customers should manage user access and report suspected unauthorized activity.
17. Customer Controls
Customers may request access, export, correction, or deletion of Customer Data subject to legal, security, backup, and operational limits.
18. Children's Privacy
DealerReach is intended for business use and is not directed to children.
19. U.S./Indiana Business Focus
DealerReach is operated for U.S. business customers with an Indiana business focus. Customers outside this context should request written review before using the services.
20. Contact Information
Questions may be sent to DealerReach at demo@dealerreachcrm.com. Insert the final legal business name, mailing address, and county before live customer use.